Contact Us

 

Get answers faster. Contact one of our friendly customer service professionals with questions about your Long Lines services. At Long Lines, customer loyalty is our main focus. We appreciate hearing from our customers and will work hard to improve your Phone, Cable, Internet & Wireless experience.

 

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Dial 611

Call Customer Service by dialing 611 from your wireless phone.

Phone Tip

Calling about a technical issue with your wireless device? Please call from a landline phone and have your wireless phone in hand so we can troubleshoot the issue.

 

By Phone

 

Customer Support

Billing & Technical Questions

 

Customer Care

712.271.4000

Toll Free 866.901.5664
M - F 8am - 7pm

Saturday 9am - 4pm

Sales

Order services

For more information about service availability, offers, or to order new service call:

 

Consumer Sales: 866.994.4105
Business Sales: 712.271.5941

Many on-line offers, discounts and phones are exclusive to longlines.com and may not be available when purchasing over the phone.

 

Wireless Customers


We offer this FREE feature to all of our customers, to provide an easy and convenient way to check your account status.

 

  • Text 225 (BAL) for your account balance and due date
  • Text 7245 (PAID) for the date your last payment posted
  • Prepaid customers text 397 (EXP) to check their expiration date

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In Person

 

Find a Long Lines Wireless store near you.

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By Mail

 

Long Lines

PO Box 67

Sergeant Bluff, IA 51054

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By Email


Fill out the form below or email us at info@longlines.com
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