Contact Us
Get answers faster. Contact one of our friendly customer service professionals with questions about your Long Lines services. At Long Lines, customer loyalty is our main focus. We appreciate hearing from our customers and will work hard to improve your phone, cable, internet & wireless experience.
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By Phone
Customer Support
Billing & Technical Questions
Customer Care
712.271.4000
Toll Free 866.901.5664
M - F 8am - 7pm
Saturday 9am - 6pm
Sales
Order services
For more information about service availability, offers, or to order new service call:
Consumer Sales: 866.994.4105
Business Sales: 712.271.5941
Many on-line offers, discounts and phones are exclusive to longlines.com and may not be available when purchasing over the phone.
Wireless Customers
We offer this FREE feature to all of our customers, to provide an easy and convenient way to check your account status.
- Text 225 (BAL) for your account balance and due date
- Text 7245 (PAID) for the date your last payment posted
- Prepaid customers text 397 (EXP) to check their expiration date
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Dial 611
Call Customer Service by dialing 611 from your wireless phone.
Phone Tip
Calling about a technical issue with your wireless device? Please call from a landline phone and have your wireless phone in hand so we can troubleshoot the issue. |
